George Samuel Associates was established in December, 1994. We provide high quality professional recruitment services and contract staff services to corporations.  Our clients include International and local banks, financial institutions, I.T. solutions service providers, and other multi-nationals.


Contract I.T. Technical Lead -
Banking, Credit Card, POS, system enhancement, BAU support


Responsibilities :

  • Project based

  • To perform software design, keep tracking the system development and development testing with vendor, and deployment of system applications

  • To review the system solution design proposed by vendors

  • To support the solution delivery and implementation

  • To lead the solution provider to deliver high quality software according to time schedule

  • To execute project management and implementation

  • To participate in feasibility, proof-of-concept evaluation and implementation of novel business solution leveraging business-enabling technology.

  • BAU Support

  • Responsible for the day-to-day maintenance of the credit card application systems, including tasks related to identifying and troubleshooting application issue and issues resolution or escalation.

  • Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner.

  • Responsibility also includes root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members and vendors.

  • Responsible for system release arrangement and live verification arrangement.

  • Act as a subject matter expert. Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.

  • In depth functional knowledge of the application(s) supported and interdependencies.


Requirements :

  • Minimum 8 years working experience in information systems, design, software development and support experience.

  • Experience/knowledge in credit card, POS terminal, certification and key management is a big advantage.

  • The ideal candidate will have experience with the day to day maintenance of application systems, including tasks related to identifying and troubleshooting application issues and issues resolution or escalation.

  • Release and configuration management will be important as well.

  • Degree or above in Computer Science, IT or related discipline

  • Excellent communication, analytical and problem solving skills.

  • Any experience/knowledge in credit card is an advantage.

  • Good communication/presentation skill to face off with business users, and ability to work under pressure



Please email to : itjob@gsamuel.com.hk   to submit your resume in MS Word format, specifying your availability and expected salary.

( Note : All resumes received from job applicants will be kept strictly confidential and will be used solely for recruitment purposes.)


Contact us :
Address : Room 507B, 5/F Empire Centre, 68 Mody Road, Tsimshatsui East, Kowloon, Hong Kong
Tel : 2869-7151
Fax: 2869-6727
e-mail : gsa@gsamuel.com.hk

  

Copyright 1995-2017.   George Samuel Associates Ltd.    All Rights Reserved.